1. Acceptance of Terms

By accessing or using the BERFY website or mobile application, you agree to be legally bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old or legally capable of entering into a binding contract to use our services. By using BERFY, you confirm that you meet this requirement.

3. Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and up-to-date information.
• You are responsible for all activities under your account.
• Sharing accounts or misuse may lead to suspension.

4. Orders & Payments

• All orders are subject to availability and confirmation.
• Prices may change without prior notice.
• Payments must be completed through approved payment methods.
• BERFY reserves the right to cancel suspicious or fraudulent orders.

5. Delivery Policy

Delivery timelines are estimates and may vary due to traffic, weather, or operational delays. BERFY is not liable for delays caused by circumstances beyond our control.

6. Cancellation & Refunds

• Orders may only be cancelled before dispatch.
• Refund eligibility depends on product condition and policy.
• Refund processing may take 5–10 business days.
• Abuse of refund systems may lead to account restrictions.

7. User Conduct

You agree not to:

• Use the platform for illegal or fraudulent activities.
• Harass staff, delivery partners, or other users.
• Attempt to hack, disrupt, or misuse the system.
• Upload harmful or misleading content.

8. Intellectual Property

All logos, designs, software, and content on BERFY are owned by the company and protected by copyright laws. Unauthorized copying or distribution is prohibited.

9. Limitation of Liability

BERFY is not liable for indirect losses, service interruptions, or damages resulting from misuse of the platform. Services are provided “as is” without warranties beyond legal requirements.

10. Suspension or Termination

We reserve the right to suspend or terminate accounts that violate these terms, without prior notice.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the platform indicates acceptance of updated terms.

13. Contact Information

For legal or service inquiries, contact:

Email: privacy@berfy.in
Support: +91 95825 05350